Job Title: Senior Director of Organizational Development
Reports to: CEO
Position Type: Full Time, Exempt
Click here to download this job description in PDF format
Position Overview
Footsteps seeks a dedicated and compassionate professional to serve as the organization’s Senior Director of Organizational Development. As a critical thought partner to the CEO and a member of our Executive Team, you will lead Footsteps’ efforts to deepen a culture of appreciation and well-being and create both short- and long-term strategies that attract, retain, and grow the best talent for the organization. Key priorities in your first year will include: navigating a hybrid work culture and decision making as it relates to COVID-19 impacts on in-person work; refining and implementing DEI goals; and revamping our performance measurement system. You will also support the organization to complete a strategic plan for 2023-2025 and help ensure that organizational priorities and plans are feasible and sustainable. This role requires an enormous amount of discretion, steadfast commitment to improve culture and process, as well as strong communication skills paired with deep emotional intelligence. You will be a key member of the Executive Team, along with the CEO, Senior Director of Development, Senior Director of Programs, and Senior Director of Finance, Data, and Administration.
Job responsibilities include:
Team Management and Staff Development (30%)
- Collaborate with leadership and staff to strengthen and manage an outstanding, mission-driven team to live our values, advance organizational goals, and retain staff
- Serve as a trusted resource, support, and mentor to all team members; hold office hours for all employees at least twice per week
- Oversee professional development (PD) opportunities for staff: continue to build out all staff trainings and learning series, and work with supervisors to ensure they are aware of external offerings and developing PD plans for each of their staff
- Ensure organizational growth and staff development plans are strategic and sustainable
- Facilitate Executive Team, Senior Staff, and All Staff meetings
Organizational Planning and Development (30%)
- Serve as thought partner to CEO; help develop teams and refine organizational structure and roles
- In collaboration with Executive Team, oversee organizational goal setting, including organizing and facilitating retreats and meetings to update goals and strategic plan
- Identify staffing and resources needed to actualize proposed strategic plan; help ensure strategic plan and organizational priorities are feasible and sustainable
- Ensure organizational calendar is maintained and that major events and projects are spaced thoughtfully, generate organizational energy, and support sustainability
- Collaborate with CEO and board members to ensure board recruitment and planning is aligned with organizational culture, planning, and development
- Serve as Executive Team liaison to the Member Advisory Council (MAC); ensure strong feedback loop between MAC, senior leadership, and Board of Directors
Organizational Culture (25%)
- Collaborate with Executive Team and staff to continue to build a culture of excellence, well-being, appreciation, and ongoing learning
- Incorporate meaningful diversity, equity, and inclusion norms at all levels
- Measure employee engagement and own culture initiatives including: lead culture team (called “The We Team”), establish annual culture goals, lead DEI initiatives, and organize off-site retreats, staff appreciation events, and other initiatives to strengthen culture
- Oversee and strengthen a holistic onboarding process that connects all team members to Footsteps history, mission, culture, strategy, programs, and DEI work
- Lead and develop meaningful employee offboarding process
- Ensure that Footsteps Core Values are understood, embodied and consistently communicated
Human Resources (15%)
- Collaborate with Senior Director of Finance, Data and Administration to refine equitable compensation philosophy and practices
- Collaborate with Senior Director of Finance, Data and Administration to ensure HR best practices across the organization
- Oversee and enhance performance evaluation and measurement systems
- Develop strategies for recruiting and retaining a diverse talent pool
- Oversee Organizational Development consultant to support talent recruitment, development, and retention
- Maintain and update organizational playbook, which articulates “how we do what we do” at Footsteps
Qualifications:
- Passion for Footsteps’ mission and values
- 10+ years of relevant or transferable professional experience
- Track record in leading organizational change
- Trauma-informed approach and demonstrated ability to support staff serving traumatized populations
- Co-lead sustainable organizational planning; improve planning process and systems
- Outstanding supervision, coaching, and mentorship skills
- Demonstrated ability to hire, support, lead, and retain high-performing teams
- Strong written, verbal, and interpersonal communications skills
- Track record for facilitating high quality meetings and trainings
- Experience in developing meaningful onboarding and offboarding processes
- Comfort working in a fast-paced, growing organization
Required Competencies:
- Dedication to building a culture of excellence, well-being, appreciation, and constant learning
- Passion for building and supporting a diverse workforce and fostering an inclusive, collaborative culture
- Excellent self-management and planning skills:
- Demonstrated ability to prioritize, delegate, and manage multiple priorities
- Skilled at communicating needs in relation to workload respectfully and proactively
- Growth mindset and solutions oriented
- Superb empathetic listener, patient with keen discretion and able to hold things in confidence
- Utilizes sound judgement while addressing sensitive issues and develops trusting relationships at all levels
- Interest in learning best practices with a mindset of cultural humility
Location: New York City, ability to work remote 2-3 days/week
Start Date: December 2021
Salary: $100,000-$115,000, commensurate with experience
How to Apply
In lieu of a cover letter, please respond to the four application questions below:
- Why are you interested in working at Footsteps?
- How would you approach learning about Footsteps culture in your first six months?
- Tell us about a time you helped change the culture, approach, or pace of a team, project, or organization. What did you do, why did you do it, and how? What challenges emerged and what adjustments did you make to address those challenges?
- What excites you the most about this role?
- What questions do you have about this role?
Please send your resume and responses to the application questions to [email protected] and indicate your name and “Senior Director of Organizational Development” in the subject line.
We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
Job Title: Major Gifts Officer
Reports to: Senior Director of Development
Position Type: Full Time, Non-Exempt
Click here to download this job description in PDF format
Position Overview:
Footsteps seeks an articulate, highly organized, relationship-oriented professional to serve as the organization’s first Major Gifts Officer. Reporting to the Senior Director of Development and working in close collaboration with the entire development team, the Major Gifts Officer will play an integral role in cultivating, soliciting, and stewarding Footsteps’ donors through stewardship and cultivation communications, special events and engagement activities, and direct solicitations.
The Major Gifts Officer will work with the Development team to develop and implement cultivation and engagement strategies that will foster donor pipeline growth, donor retention, and increased donor revenue. They will liaise with the CEO and Senior Director of Development to help manage high-level donors and will manage a portfolio of mid-level donors. This role will also project manage fundraising and cultivation events (both small and large-scale), annual appeals, and will be responsible for drafting meeting briefs, proposals, reports, gift acknowledgements, and other correspondences that support the major gift pipeline and moves management. Paramount to this position is the ability to work with a high degree of independence, enthusiasm, and self-motivation.
Responsibilities include:
Fundraising Management (65%):
- Cultivate, solicit, and steward a portfolio of mid-level and major donors ($500-$10,000) with the goal of raising $75,000 in increased revenue from these cohorts in FY22.
- Serve as prospect manager for major and principal donors, including researching current and prospective donors, creating prospect lists around priorities, and developing strategies for engagement. Prepare briefings, talking points, and call reports for Footsteps senior leadership
- Working in collaboration with Development and Program teams, create compelling cases for support around Footsteps’ priorities. Draft proposals, impact reports, gift acknowledgements, and other personalized correspondences for individuals and family foundations
Special Events (35%):
- Serve as co-lead on large-scale events (i.e. gala) and project manager on cultivation and stewardship events
- In collaboration with Senior Director of Development and events team, help develop revenue goals, revenue structure, sponsorship packages, and all other fundraising elements of events
- Prepare and mail personalized invitations, solicitation letters, and acknowledgment letters for high-level event donors
- Collaborate with the communications team on public event invitations, content, and registration
Qualifications:
- Commitment to and passion for Footsteps’ mission and values
- Minimum of 5 years’ relevant work experience, with at least 2 years’ experience in individual giving and track record of closing 4-5 figure gifts.
- High level of comfort working with at least one CRM/fundraising database software
- Outstanding written and verbal communication skills
- Superb interpersonal communication skills and demonstrated ability to build relationships with current and prospective donors and to work collaboratively with colleagues and partners
- High degree of initiative, organization, and follow-through
- Flexible work style, with the ability to work under tight deadlines and shifting priorities
- Responsible self-starter and able to work independently
- A commitment to documentation and institutional knowledge
- Proficient in Microsoft Office, including Word, Excel, and PowerPoint
Preferred Experience and Competencies:
- Track record of working on large-scale fundraising events
- Experience using Salesforce and Asana
- Ability to express Footsteps’ mission and goals with clarity, passion, and persuasion
- Good understanding of philanthropy in the human rights and social justice sectors
- Curiosity in all aspects of your work
- Comfort with technology (Excel, Zoom, e-blasts, Gmail merges, digital invites, etc.)
Location: New York City, Temporarily Remote
Start Date: Immediately
Salary: $70,000 – $80,000
How to Apply: Please send your resume and cover letter to [email protected] and indicate your name and “Major Gift Officer” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
Job Title: Development Operations Coordinator
Reports to: Senior Director of Development
Position Type: Full Time, Non-Exempt
Click here to download this job description in PDF format
Position Overview
The Development Operations Coordinator is the cornerstone of efficiency for our development work, with tasks ranging from administrative support, to leading and implementing complex projects, to improving our infrastructure and organizational practices. Their primary role is to manage the Development Department’s operations including: gift processing and acknowledgements, prospect research and screening, reporting and analysis for all fundraising strategies and activities, and quality assurance of our database and financial records. The ideal candidate will excel at developing and maintaining systems; providing information, tools, and assistance to enhance the organization’s development efforts; and contributing to strategic thinking based on best practices of donor cultivation.
Job Responsibilities:
Gift Processing and Acknowledgements (40%)
- Act as the liaison with the Finance team, working cross-departmentally on processing incoming mail, maintaining gift log, entering and coding donations, foundation grants, and other sources of revenue
- Produce acknowledgments for individual donors, foundations and other institutional donors, and special events
- Work with the Finance team to ensure correct tracking and allocation of donations
- Produce weekly gift and revenue reports
- Reconcile revenue monthly
Data Management and Analysis (30%)
- Maintain integrity and hygiene of data and records, making sure all contact and gift information is regularly updated and audited for errors
- Collaborate with Communications team on ensuring that all data from e-mail marketing system is integrated with Salesforce
- Undertake constituent analyses on monthly, quarterly, and annual basis; prepare constituent reports for Executive Team and Board of Directors
- Maintain consistency in database processes and procedures and train staff accordingly
- Collaborate with colleagues on operations team and Sr Director of Development on making database (Salesforce) and systems improvements
Donor Relations Support (30%)
- Assist with preparation, list segmentation, and reporting for all cultivation and solicitation activities, including portfolio management, direct mail and digital campaigns, and events
- Conduct prospect research and screening
- Assist with planning and executing donor meetings, events, and fundraising activities
- Provide support to the institutional giving team including updates to the database regarding grant deadlines and maintaining electronic files of all reports and paperwork
- Answer calls and respond to donor requests when needed
- Provide additional administrative and logistical support to the Development department as needed
Qualifications:
- Commitment to and passion for Footsteps’ mission and values
- 1-3 years of relevant or transferable experience
- Experience working with CRMs and ability to become proficient in Salesforce
- Understanding of best practices for development operations, data management, gift processing and acknowledgements
- Excellent organizational skills and impeccable attention to detail
- Demonstrated ability to anticipate problems, find opportunities and improve systems with a solutions-oriented mindset, flexibility and optimism
- Comfort working in a fast-paced, growing organization with tight deadlines and shifting priorities
- Sound judgement and the ability to exercise discretion with confidential information
- Excellent interpersonal, written, and oral communications skills
- Motivated self-starter with the ability to work independently and collaboratively
- Strong customer service skills; you like people and want to help
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Preferred Qualifications:
- Good understanding of philanthropy in the human rights and social justice sectors
- Experience using Salesforce and Asana
- Ability to express Footsteps’ mission and goals with clarity, passion, and persuasion
- Curiosity in all aspects of your work
Location: New York City, Temporarily Remote
Start Date: November 2021
Salary: $55,000-$60,000
How to Apply: Please send your resume and cover letter to [email protected] and indicate your name and “Development Operations Coordinator” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
Job Title: Institutional Relations Manager
Reports to: Senior Director of Development
Position Type: Full Time, Non-Exempt
Click here to download this job description in PDF format
Position Overview
Footsteps is seeking a highly organized, articulate, and relational professional to serve as the organization’s Institutional Relations Manager. Core responsibilities include oversight of a diverse portfolio of funders including: maintaining the grants calendar, editing and writing foundation proposals and reports, cultivating and maintaining relationships with foundations, and maintaining institutional funder records in the donor database. The Institutional Relations Manager will manage a grant writing consultant and play a critical role on Footsteps’ development team. The manager will be expected to skillfully handle a range of responsibilities, detailed below.
Job Responsibilities:
Institutional Relations Strategy and Solicitations (25%)
- In collaboration with the Chief Executive Officer, Senior Director of Development, and Senior Program staff, develop and manage the execution of an Institutional Relations strategy that will sustain and grow a $2M portfolio of foundations and corporations that are in alignment with Footsteps core values and programming ambitions
- Support and manage the team to develop solicitations and proposals for current and prospective funders ensuring accuracy and quality, and based on programmatic needs
- Serve as organizational liaison with institutional partners; work with team to build, manage, and steward relationships with institutional partners that advance Footsteps external profile and reputation
Writing and Editing (50%)
- Ensure that all proposals and reports are compelling, well-written, impact-driven, and story-focused
- Generate letters of intent, position papers, proposals and reports for current and prospective funders
- Manage activities of a part-time grant writing consultant; review, edit, and approve their deliverables
- Develop quality briefing and debriefing materials for the CEO and Leadership Team
Grants Management (25%)
- Maintain an internal calendar of grant proposal and report deadlines
- Create, maintain, and update foundation records in the donor database, including all communications with donors, grant commitments, grant proposals, and deliverables
- Oversee internal engagement of Programs, Finance, and other departments to streamline grants management
- Working collaboratively with the Development Team to develop and improve upon protocols and procedures for managing foundation relations and proposal processes
- Track revenue and expenditure to ensure adherence to budgets
- Work with the team to set annual institutional funding goals and objectives
Competencies and Qualifications:
- Passion for Footsteps’ mission and values
- 5+ years of relevant or transferable professional experience
- Demonstrated ability to develop, foster, and sustain relationships
- Strong written and verbal communications skills; able to articulate the importance of the organization’s work to prospective and current funders
- Highly organized with strong attention to detail and commitment to documentation
- Comfort working in a fast-paced, growing organization, including flexibility to simultaneously perform a wide variety of tasks
- Self-starter and able to work independently and in a team environment
Location: New York City, Temporarily Remote
Start Date: Immediate
Salary: $60,000-75,000, commensurate with experience
How to apply: For immediate consideration, please send your resume and cover letter to [email protected] and indicate your name and “Institutional Relations Manager” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
Job Title: Communications and Field Building Manager
Reports to: Director of Communications and Field Building
Position Type: Full Time, Non-Exempt
Click here to download this job description in PDF format
Position Overview
Footsteps is seeking an eloquent, savvy, and collaborative professional to serve as the organization’s first Communications and Field Building Manager. You will play an integral role on the newly developed Communications and Field Building (CFB) team with responsibility for managing Footsteps’ online presence, digital strategy, and member storytelling. You are excited about shaping Footsteps’ narrative and approach to lifting up members’ voices. You will work across the organization to translate Footsteps’ vision and goals to its digital spaces, develop, and execute outreach strategies and strengthen Footsteps’ position as a thought leader in the field.
A key priority in your first year will be to revamp Footsteps’ website. This is an opportunity for someone who is passionate about Footsteps’ mission, excited about building meaningful engagement with members and supporters, and has the expertise to leverage opportunities as they arise.
Job Responsibilities:
Digital Strategy (30%)
- Create and implement social media strategy to energize Footsteps online community and to increase engagement of key audiences
- Listen and respond to conversations on social media and lift up Footsteps’ perspective in critical moments
- Collaborate with Director of Communications and Field Building to enhance member communications tactics
- Track success of online communications (e-blasts, social media content) and adjust accordingly
Content Development (30%)
- Create and disseminate content across various platforms including the website, blog posts, podcasts, videos and collateral materials
- Develop and implement email marketing strategy to supporters and allies
Storytelling & Field Building (40%)
- Network and build relationships with Footsteps members and the broader formerly ultra-Orthodox community
- Identify Footsteps members who want to share their story and work with them to find the appropriate platform
- Collaborate with Director of Communications and Field Building to:
- Develop program and policies to train members for public speaking and prepare speakers for external opportunities
- Plan and implement events and webinars to educate allies on key issues facing Footsteps members and the greater formerly ultra-Orthodox community
Qualifications
- Passion for Footsteps’ mission and values
- 5+ years of relevant professional experience
- Outstanding written, verbal, and digital communication skills
- Familiarity with formerly ultra-Orthodox and ultra-Orthodox online communities
- Deep understanding of digital communication strategies and best practices with an eye toward storytelling-based communications, issue education and advocacy
- Proficiency with website and social media analytics and reporting
- Ability to design, execute, and advise paid social media campaigns and website development, a plus
Desired Competencies:
- Big picture thinker alongside ability to implement swiftly
- Highly relational with strong interpersonal skills
- Motivated self-starter who enjoys working independently and as part of a team
- Appetite for staying on top of current events
- Ability to execute sound judgement
Location: New York City, Temporarily Remote
Start Date: Immediate
Salary: $60,000-75,000, commensurate with experience
How to Apply: Please send your resume and cover letter to [email protected] and indicate your name and “Communications and Field Building Manager” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
Job Title: Community Engagement Associate
Reports to: Director of Community Engagement
Position Type: Full Time, Non-Exempt
Click here to download this job description in PDF format
Position Overview:
Footsteps seeks an organized and resourceful individual to serve as the organization’s Community Engagement Associate. As a critical member of the organization, you will work across departments to ensure that our programs run smoothly and efficiently and meet Footsteps members’ needs. You will provide administrative support to the Footsteps Micro-grant program, bring creative energy and organizational wizardry to Community Engagement events and groups, and ensure that key programs are captured in our database.
Job responsibilities include:
- Coordinate virtual, in-person and hybrid community events and convenings, including: Celebrating You, Footsteps Retreat, ThanksDinner, the Winter Party, Art Show, Holiday Potlucks, and Field Building Convenings/Conferences
- Serve as the key point person on all micro-grants; manage member communicate and distribution of funds
- Collaborate with the Director of Community Engagement to design new data collection methods to evaluate program impact
- Liaise with vendors, developing and maintaining professional working relationships
- Provide guidance and support to other program departments in running programs that support members and create a sense of community
- Ensure data capture and documentation in Salesforce, assist in pulling reports
- Represent Footsteps to supporters and at public education events as needed
- Staff 2-4 evening and/or weekend programs at Footsteps each month
Qualifications:
- Commitment to and passion for Footsteps’ mission and values
- 1 year of relevant or transferable experience
- Excellent organizational skills and impeccable attention to detail
- Sound judgement and the ability to exercise discretion with confidential information
- Motivated self-starter with the ability to work independently and collaboratively
- Comfort working in a fast-paced, growing organization with tight deadlines and shifting priorities
- Skillful communicator with ability to manage up and across various parts of the organization
- Demonstrated ability to anticipate problems, find opportunities and improve systems with a solutions-oriented mindset, flexibility and optimism
- Ability to work occasional late evenings or weekend
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Knowledge of Salesforce, a plus
Location: New York City, Temporarily Remote
Start Date: November 2021
Salary: $50,000-$55,000
How to Apply:
Please send your resume and cover letter to [email protected] and indicate your name and “Community Engagement Associate” in the subject line. We will be reviewing applications on a rolling basis, so we encourage you to apply soon.
